One day, someone you love opens this, and knows exactly what to do.
You hand the person you trust a file, not an app. It opens in any browser on any device — nothing to install, no account to create, no logins, no searching. One calm, read-only page, ready the moment they need it. The page they open is called “If You’re Reading This”, and it is part of every Life on Track file. Personal letters in your own words come with the Final Wishes & Legacy Planning add-on.
“I found this. What do I do first?”
What a “handoff” really is
You choose one trusted person — a spouse, an adult child, a close friend. When the moment comes, they receive your Life on Track file and instantly know who to call, what matters medically, and where everything is kept. Preparing a Trusted Person Packet is not the same as sending it. Life on Track never uploads or shares your household information. You choose what goes in the packet, you review it before anyone sees it, and whether, when and how it reaches them is always your decision.
No shoebox, no scattered drawers, no “where did they keep the will?” at the worst possible time.
Everything in its place, in a clear order, ready to read at a glance in a stressful moment.
Your choice of who, and how. Nothing is shared unless you decide to share it.
One thing worth knowing: your Backup Copy is what lets you restore Life on Track later. The handoff — the Trusted Person Packet on paper, or the Offline Handoff File as a single digital file that opens on any computer — helps someone read what matters. They are not the same file: the handoff is designed to leave out what you’ve marked private, and you can review exactly what’s in it before you share it.
Here’s exactly what your trusted person sees when they open it. This is the real structure of the read-only view inside every Life on Track file — it opens on “Start here,” and they choose from there.
If you’re reading this
Take a breath. Start with what happened.
This view is read-only. It helps someone find the first calls and next steps without changing your file.
- This view is designed to omit passwords. Ask the trusted person where login details are kept, or check your password manager, and review the view before sharing.
- This file is designed to omit full Social Security numbers and full account numbers. Review it before sharing.
- This view is designed to show only notes about where alarm codes, safe combinations, and access codes can be found. Review it before sharing.
- The backup file is at: home safe, blue folder (sample)
In the hospital
Start with the first call. The rest can wait until someone is with you.
The first days
You do not have to do everything today. Start with the people and steps that protect the family, the home, and immediate responsibilities. The rest can wait.
- Call the executor or primary trusted person.Jordan Parker · (555) 212-0001
- Contact the funeral home or prepaid service.Riverside Funeral Home — (555) 700-0100 (sample)
- Locate the will, advance directive, and any funeral documents.Home safe, blue folder · Hale & Associates, Robert Hale · (555) 500-0180
- Order multiple certified death certificates when ready.You will need them for financial accounts, property, and benefits. Ask the funeral home — they can help.
- Notify close family and key people.The Household & Family section in this file lists people and their contact information.
- Secure the home, vehicles, and valuables.Change locks or access only if there is a safety concern. Otherwise, this can wait a few days.
- Keep essential bills running for now.Utilities, mortgage, and insurance should stay active. Do not cancel subscriptions or close accounts yet.
- Contact life insurance — when ready.MetLife policy (sample) · policy in the kitchen folder, red tab
- Contact employer or benefits office, if applicable.Ask about unpaid wages, life insurance through work, or continuation of benefits.
- Contact Social Security, pension, or other benefits as appropriate.Consider asking the executor or attorney for guidance on timing.
- Save mail and keep important paperwork together.Do not discard anything from banks, courts, government offices, or insurers.
- Do not rush to close accounts or transfer assets.Ask the executor or estate attorney before closing financial, email, phone, or utility accounts.
Find information
This view is read-only. It helps you find what you need without changing the file.
Account number is at: statement in the kitchen folder, yellow tab
“If You’re Reading This” is built into every Life on Track file. No separate setup required.
Your Trusted Person Plan can also carry a personal note — written, recorded as a voice message, or both. It sits at the top of the Trusted Person Packet, and the recording stays on your device.
Set it up once, and hand your family the answer to “what do we do now?”
See the handoff for yourself inside the Interactive Sample — fully clickable, with fictional Parker family data.